Conditions of Use

Terms of Service

Delivery and conditions
As of Januar 2022


By using our site and submitting your registration you agree to abide by the below-terms. We have those rules and policies created to protect you and to ensure that the order is safe for everyone at


§ 1 Scope

The business relationship between and the customer exclusively the following terms and conditions in their valid at the time of the order. Of these different terms and conditions of the customer we do not recognize, unless they are expressly confirmed in writing by us. reserves the right to change the terms and conditions at any time. About the changes will inform on the platform.

§ 2 Conclusion

(1) contractors is, Talstrasse 41a, 34369 Hofgeismar. The contractor is another when in relevant cooperation products, a different contractor is reported.
(2) Your order merely constitutes an offer to us to conclude a purchase contract. A purchase contract is only with delivery of the product ordered existence to you. The electronic order confirmation is not an acceptance of your offer, but also provides information only on receipt of your order.
Together with the ordered product you will receive a confirmation in the form of a delivery note. reserves the right not to accept the offer (z. B. in case of unavailability of the product). In this case will be communicated in writing to you the non-acceptance.
(3) does not sell products for purchase by minors. Please also note that we are selling all products only in small amounts. Commercial inquiries they can send at any time
(4) The termination of the contract must be in writing.
(5) Any questions and complaints about ordering, please contact, phone: +49 (0) 56717329955 from Monday - Friday from 9 - 13 o'clock.
By post:,
Inh. Kai Knauf
Talstrasse 41a
D-34369 Hofgeismar


§ 3 Delivery, shipping costs

(1) Unless otherwise agreed, delivery is after receipt, for businesses deviating supply, from the warehouse of to the address you specify.
(2) Information on the delivery deadline is not binding, unless the date of delivery was promised. is entitled to partial deliveries.

(3) The shipping cost is standardly of 5,00 €. In some cases there are different shipping costs, are then referred to the relevant articles in the text. For partial deliveries, the calculation of shipping costs is done only once with the first delivery. For orders from abroad the accumulating foreign postage in the amount of 12,50 € for islands is also calculated higher. Delivery is via DHL or DPD. From a value of 200 € receive FREE Shipping within Germany and Denmark except Islands.

(4) Is not available the ordered goods, then endeavor to deliver as soon. If the non-compliance with a delivery date due to force majeure, unforeseen obstacles or other circumstances not attributable to due, the delivery deadline will be extended.

(5) If the non-compliance with a delivery to a non-delivery by the manufacturer or supplier is due by so FlagStore will tell you the inability to deliver immediately. In this case, you will given the option to cancel the contract.
(6) The reference prices are all inclusive of VAT.

§ 4 Maturity and Payment, Default

(1) The customer may pay the purchase price exclusively in advance, or for long-term business relationship with billing.
(2) The purchase price and any applicable fees and / or shipping costs are due upon conclusion of the contract. The delivered goods remain the property of until the purchase price was paid in full. Payments must be made without deduction to the subject on the billing account.
(3) If the buyer is in arrears, is entitled to charge interest at the rate of 5% above the base rate. The right of, to claim higher damages remains unaffected.

(4) For payment on account reviewed and evaluated the data given by the ordering party and if justified, shall exchange data with other companies.

§ 5 Withdrawal

You can cancel your order within 2 weeks after receipt of delivery without notice in writing or by returning the delivery. To meet the deadline, timely dispatch of, Tannenstrasse 7, 34376 Immenhausen / Holzhausen, or mail to (Except for flagpoles due to the high shipping fees).
In case of cancellation, the obligation to return the goods in original packed condition. If you have received a damaged, defective or wrong item, we take it back and cause a free resending the goods.

§ 6 Liability

(1) If products are defective or present a wrong delivery or a lot of variation, §§ 434 ff. BGB according to the statutory warranty rights apply.

§ 7 Applicable law

(1) The contract is governed exclusively by the laws of the Federal Republic of Germany excluding the UN Convention on the International Sale of Goods.
(2) If any of the above provisions be or become invalid, this shall not affect the validity of the remaining provisions. The invalid regulation should be supplemented or reinterpret that the intention of the invalid provision purpose is achieved.
(3) Place of jurisdiction is Kassel.

For purchases in our webshop German law applies, excluding the CISG. reserves the right to make changes.