Conditions

Terms and Conditions and Customer Information
I. General Terms and Conditions
§ 1 Basic provisions
 The following terms and conditions apply to all contracts that you conclude with us as a provider () (1) Kai Knauf on the website www.flagstore.dk. Unless otherwise agreed, the inclusion of any terms and conditions of your own use is contradicted.
 A consumer within the meaning of the following rules is any natural person who concludes a legal transaction for (2) purposes that can be attributed predominantly neither to their commercial nor to their independent professional activity. An entrepreneur is any natural or legal person or a legal partnership that, when entering into a legal transaction, acts in the exercise of its independent professional or commercial activity.
§ 2 Conclusion of the contract
 The subject of the contract is the sale of goods. (1)
 Already with the setting of the respective product on our website, we make you a (2) binding offer to conclude a contract for the conditions specified in the item description.
 The contract is concluded via the online shopping cart system as follows: (3) The goods intended for purchase are stored in the "shopping cart". Via the corresponding button in the navigation bar, you can call up the "shopping cart" and make changes there at any time. After opening the "Cashier" page and entering the personal data as well as the payment and shipping conditions, all order data will be shown on the order summary page. Insofar as you use a Sofortzahl system (eg PayPal / PayPal Express, Amazon Payments, Postpay, Sofort) as payment method, you will either be directed to the order summary page in our online shop or you will first be directed to the Internet site of the provider of the Sofortzahl system forwarded. If the forwarding to the respective instant payment system takes place, make the appropriate selection or input of your data there. Finally, you will be directed back to our online shop on the order overview page. Before submitting the order, you have the opportunity to review all information here again, to change (also via the function "back" of the Internet browser) or cancel the purchase By placing the order via the button "order to pay" you declare legally binding the acceptance of the offer, whereby the contract is concluded.
 Your inquiries for the preparation of an offer are not binding for you. We will make you a (4) binding offer in writing (for example by e-mail), which you can accept within 5 days.
 The processing of the order and transmission of all in connection with the conclusion of the contract (5)
required information is partially automated by e-mail. You therefore have to ensure that the e-mail address you provide us with is correct, that the receipt of the e-mails is technically ensured and, in particular, that no SPAM filters prevent this.
 § 3 Individually designed goods
(1) You provide us with the information, texts or files required for the individual design of the goods via the online ordering system or by e-mail at the latest immediately after the conclusion of the contract. Our possible specifications for file formats must be observed.
 
(2) You undertake not to transmit any data whose content violates the rights of third parties (in particular copyrights, naming rights, trademark rights) or violates existing laws. You expressly indemnify us against all third-party claims asserted in this context. This also concerns the costs of the legal representation required in this context.
 
(3) We do not check the transmitted data for correctness of the content and do not accept liability for errors.
§ 4 Right of Retention, Retention of Title
 You can only exercise a right of retention if it concerns claims from the same (1) contractual relationship.
  The goods remain our property until full payment of the purchase price. (2)
  If you are an entrepreneur, the following additions apply: (3)
a) We reserve the ownership of the goods until complete settlement of all claims arising from the current business relationship. Before the transfer of ownership of the reserved goods, a pledge or security transfer is not permitted.
b) You can resell the goods in the ordinary course of business. In this case, you already now assign to us all claims in the amount of the invoice amount that accrue to you from the resale, we accept the assignment. They are further authorized to collect the claim. If you do not properly meet your payment obligations, however, we reserve the right to collect the claim ourselves.
c) In the case of combination and mixing of the reserved goods, we acquire co-ownership of the new item in proportion of the invoice value of the reserved goods to the other processed items at the time of processing.
d) We undertake to release the securities to which we are entitled at your request to the extent that the realizable value of our securities exceeds the claim to be secured by more than 10%. The selection of the securities to be released is our responsibility.
§ 5 Warranty
There are statutory warranty rights. (1)
(2) As a consumer, you are requested to check the item immediately upon delivery for completeness, obvious defects and damage in transit and to notify us and the freight forwarder as soon as possible. If you do not comply with this, this does not affect your statutory warranty claims.
 As far as you are an entrepreneur, deviating from the above warranty regulations applies: (3)
As a condition of the thing, only our own information and the product description of the manufacturer are deemed to be agreed, but not other advertising, public suggestions and expressions of the manufacturer.
In case of defects, we provide warranty at our discretion by repair or replacement. If the b) defect elimination fails, you can demand a reduction or withdraw from the contract. The elimination of defects shall be deemed to have failed after a second unsuccessful attempt, unless the nature of the item or the defect or the other circumstances indicate otherwise. In the case of rectification, we do not have to bear the increased costs incurred by the shipment of the goods to a place other than the place of performance, unless the shipment corresponds to the intended use of the goods.
The warranty period is one year from date of delivery. The reduction of the time limit does not apply: c)
liability for culpable damage caused by injury to life, limb or health and for intentional or grossly negligent other damage attributable to us; as far as we have fraudulently concealed the defect or have taken over a guarantee for the condition of the thing; in the case of items which have been used for a structure in accordance with their normal use and have caused its defectiveness; in the case of legal recourse claims that you have against us in connection with warranty rights.
§ 6 Choice of law
 German law applies. For consumers, this choice of law applies only to the extent that it does not remove the protection afforded by mandatory (1) provisions of the law of the state of the consumer's habitual residence (principle of favorability).
  The provisions of the UN Sales Convention explicitly do not apply. (2)
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II. Customer information
1. Identity of the seller
Kai Knauf Talstrasse 41a, 34369 hofgeismar Germany Telephone: +49(0)17697349927 E-Mail: info@flagstore.dk
Alternative Dispute Resolution: The European Commission provides a platform for out-of-court online dispute resolution (OS platform), available at. https://ec.europa.eu/odr
2. Information about the conclusion of the contract
The technical steps to conclude the contract, the conclusion of the contract itself and the correction options are made in accordance with the regulations "Conclusion of the contract" of our General Terms and Conditions (Part I.).
3. Contract language, contract text storage
3.1. Contract language is German.
3.2. The complete contract text will not be saved by us. Before submitting the order via the online shopping cart system, the contract data can be printed out or saved electronically using the browser's print function. After the order has been received by us, the order data, the legally required information for distance contracts and the general terms and conditions will be sent to you by e-mail.
3.3. In the case of requests for quotations outside the online shopping cart system, you will receive all contract data in the form of a binding offer in text form, e.g. by e-mail, which you can print or electronically secure.
4. Codes of conduct
4.1. We have subjected ourselves to the buyer seal quality criteria of Händlerbund Management AG and, as a result, the Ecommerce Europe Trustmark Code of Conduct, available at: and http://www.haendlerbund.de/images/content/kaeufersiegel/kaeufersiegel-qualitatskriterien.pdf https: //www.ecommercetrustmark.eu/the-code-of-conduct/
5. Essential features of the product or service
The essential features of the product and / or service can be found in the respective offer.
6. Prices and payment methods
6.1. The prices listed in the respective offers as well as the shipping costs are total prices. They include all price components including all applicable taxes.
6.2. The shipping costs are not included in the purchase price. They can be called up via an appropriately designated button on our website or in the respective offer, will be shown separately in the course of the order process and are to be borne by you in addition, unless the free shipping delivery is promised.
6.3. The payment methods available to you are shown under a corresponding button on our website or in the respective offer.
6.4. Unless otherwise stated in the individual payment methods, payment claims under the contract are due for immediate payment.
7. Delivery conditions
7.1. The terms of delivery, the delivery date and any existing delivery restrictions can be found under a corresponding button on our website or in the respective offer.
7.2. Insofar as you are a consumer, it is regulated by law that the risk of accidental loss and accidental deterioration of the goods sold will only be transferred to you upon delivery of the goods during the shipment, irrespective of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not designated by the contractor or any other person designated to carry out the shipment.
Are you an entrepreneur, the delivery and shipment takes place at your risk.
8. Legal Right of Liability
The liability for defects shall be governed by the regulation "Warranty" in our General Terms and Conditions (Part I).
These GTC and customer information were created by lawyers specialized in IT law of the dealer federation and are permanently checked for legal compliance. The Händlerbund Management AG guarantees the legal certainty of the texts and is liable in case of warnings. For more information see:. http://www.haendlerbund.de/agb-service
last updated: 03.10.2020